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How To Order

Our website gives you the access to pictures, sizes, and prices for the items that we are selling. The prices may change without prior notice. If there are changes in price, you will see in the Sales Quotation.

Process Order:

1.       After receive your order, we will make Sales Quotation for you to confirm

Please note:

    -   Item we do not put into the Sales Quotation means out of stock or discontinue - notify in note part of the Sales Quotation

    -   If we have replacement, we usually add into the Sales Quotation

2.       Once confirmed, we will pack the goods and send the Proforma Invoice (incl delivery charges)

3.       Once payment received, we will send the goods within 1-2 working days

4.    Even though not all items we are selling in our showrooms, are in the website, but if you wish to add items you wish to buy together with your website's order, you can always add in notes when you check out

For any Inquiries, Questions, Order, Price Quote, and Stocks availability, please contacts us at:

1.       Emails:

tokoani@cbn.net.id

ordertokoani@yahoo.com

2.       Phone:

+62-21-4253109

+62-21-4211286

WhatsApp: +6285921230128

IG: @tokoani_bluebell_creda


Our Operation Hours:

-          Monday to Saturday 08.00 – 17.00

(Closed on Public Holidays)


Payment:

-          Transfer Payment direct to our account in BCA Bank

-          Cash, Debit Card, Credit Card (showroom payment only)

 

Shipping Policy:

-          Goods will be delivered with Original Invoice within 1 – 2 days after payment received if send via courier or you can request your usual courier if you have it

-          If delivery address inside Jabodetabek, you can send Online Courier or your own courier to pick up the goods

-          Once delivered, goods can’t be returned or exchange.

-          We can’t held responsible If the goods are bend or broken during shipping process

-          We always provide the good and best quality products before shipping. If the goods’ condition is not well, we will always let you know and send pictures to customers before packing.


For more information or questions, please do not hesitate to ask us by email or simply call.
We will be delighted to help you.

Happy Shopping!!



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